Two places at once or swift on your feet?

If I were able to have superpowers as a telecommunication officer I would love the ability to be at two places at once. Why might I want this superpower you might ask; I would like to be able to take my calls but also be there to help comfort my caller. Most often enough, we receive calls about suicidal family members or calls of someone finding a deceased family member. When speaking with a caller that is going through what is possibly the hardest time of their life, they need the emotional support to provide information. Another superpower that would be great to coincide with being in two places at once, being able to read the minds of the callers that are having a hard time relaying their information or is being uncooperative. Being able to control the callers emotions would also be a great superpower to possess.