Odyssey
Odyssey was given to us by a rescue shortly after losing our previous emotional support dog unexpectedly in January 2023. Since Oddie got here, he’s healed our broken hearts. Joy fills the room the second …
A to Z
Nearly 25 years ago, I walked into Phoenix Police Communications to begin my classroom training to be a 911 operator. There were initially 2 other people in my tiny class, but 1 of those dropped …
In Memory of Stryker
Stryker was adopted from our county animal controls division in August 2022 and became our departments emotional support dog. He quickly turned the moral in our center upside down. He brought joy, smiles and laughs …
The Calm Voices
I have been the director for Nelson County E-911 Dispatch for just over two years. When I first was given the opportunity to be their Director, I knew going in to a new environment would …
We all need a little sunshine and positivity in our lives…
My sidekick happens to be a fellow supervisor and my best friend at work and outside of work. Jennifer Sycks is always there for me when I need her 24/7 365, rain or shine. She’s …
Bowl of Noodles
My side kick is my puppy, Tortellini. We recently acquired him on November of 2022 and have been training him to be an Emotional Support Animal. Although I am currently on the admin side of …
Best Friend
Our communication center only consists of 7 full time employees and 1 sworn supervisor. Fully staffed for us is 8 employees and we have been fighting for about 2 years to be fully staffed. Most …
Small but Mighty
So right now, we are currently holding 5 strong with our newest being only 3 months in. 2022 was a rough year for us as I’m sure it was for many. We had a large …
The Unbreakable
We have the best super team!! In the last couple years we have been hit with everything possible. First we was hit with tornado and everyone worked so many countless hours working as a team. …
Super (Football) Teams!
This is a small representation of our whole team, but as you can see, we have many different team jerseys in these pictures! Regardless of football team allegiance, GJRCC is a SUPER TEAM when it …
Who’s Your Sidekick or Super Team?
Most superheroes don’t have to go it alone. Some have a sidekick. Batman and Robin. The Lone Ranger and Tonto. Snoopy and Woodstock. Or maybe they are part of a super team like the Fantastic …
Congratulations to the 2022 NPSTW Contest Winners!
Thank you to everyone who participated in our NPSTW contest asking what superpowers are possessed by or desired by public safety telecommunications. You are all superheroes in our book! The winner of the $100 gift …
The Calm Voice in the Dark
On Wednesday, April 13, 2022, Western Region 911 Emergency Center celebrated the National Public Safety Telecommunicator Week (NPSTW), which is held annually during the second week of April, to honor the emergency center’s staff for …
NPSTW Forsyth County Emergency Services
Every April we are ecstatic to begin the second week of the month. For the majority of our agencies’ history, the event was not celebrated, however, for the past five years, we have celebrated NPSTW …
Never lose empathy
Telecommunicators have one of the toughest jobs in public safety. They show up day and night, taking the difficult calls. They are the unseen heroes. If telecommunicators could have one superpower, it should be the …
Saudi Aramco 911 Celebration
Behind the scenes and around the clock, 911 dispatchers are delivering safe environments and security across our critical facilities and communities. Their diligence and sense of duty mark the signature of their everyday work.
Using Team Work to Overcome Challenges
The Telecommunicators at Forsyth County Emergency Services answer approximately 115,000 911 calls, and 264,000 non-emergency calls a year (2021). That is around 315 911 calls a day and around 723 non-emergency calls a day. Just …
LISTEN TO EMPATHIZE
As a dispatcher, I believe that public safety telecommunicators have two superpowers: listening and empathy. Empathy is a critical human skill that a lot of people lack. Not only does it allow us to create …
Reflections From a Dispatcher’s Child
14-year-old Michael Salazar from Arvada Colorado wrote this reflection of a 9-1-1 dispatcher. He is the child of 25-year dispatcher Karen Salazar.
Best Wishes for NPSTW From The Monitoring Association
On behalf of the Board of Directors, membership community, and staff of The Monitoring Association (TMA), it is with great joy that we extend our best wishes to APCO International, its leadership, and its members as you join together in celebration of National Public Safety Telecommunicators Week.
Wonder Woman
Supervisor Tina Johnson is not only amazing and wonderful person. Tina is literally Wonder Woman Even though Tina is assigned as night shift dog-watch supervisor, with all her experience, she wears many hats in this …
Active Bees
Here at Adams County E911 Dispatch Center we take our job to the max. We go over and beyond with each call to ensure we are getting all the help that the callers need. We …
