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I have been very blessed to have a person who continues to support and encourage our center and myself as a 911 dispatcher even though she has hung up her headset.

In her 4 years in this job she has become a CTO, TIC, Leader of the Center Employee Outreach Program as well as many self-initiated certifications she works on with FEMA and our parent companies.

Robbins’ team spent their “down time” when not answering phone calls or radio traffic during their 12-hour shift cutting out hearts and writing uplifting messages on them.

Amy is the most selfless person I know. If a shift needs to be covered, she covers it. If someone takes a tough call, she is right there checking on you.

They have dealt with staffing shortages, platoon changes, management changes, cutbacks, retirements,  Covid restrictions and we are going through major technology upgrades (CAD, phones etc.). 

The dispatchers of the Lake County Sheriffs Office in Tennessee, are real small town superheroes. A small agency, but all of them with big hearts!

Kellie is one smart young lady that truly knows what’s she’s doing. Doesn’t get flustered at all. She is AWESOME!!!!

My SUPERHEROES no matter how cliche it may sound to some of you are my wife and kids.  My wife is the absolute most supportive wife anyone could ask for who works in this profession.

Ms. Lee has always been a constant source of encouragement and knowledge for me. She deserves to be recognized for what she does and the dispatchers that she has molded and still mentors.

There are many trials she has overcome with a positive attitude and the drive to continue helping our community in her position as call taker, dispatcher, training officer, supervisor and the awesome shift commander that she is today.

They care about people and enjoy being the lifeline with the steady voice of calm in the storm the ones who know how to handle emergency situations and do it with grace and style.

[Includes five submissions.] Without this man I would have never made it where I am today.  Everyday he inspires me to be better than I was the day before.

These are my peeps, the calm behind every cry for help. You’ll never see their face, but you will always hear their voice. Good or bad, they have your back and mine. While we might …

I am completely inspired and hope to achieve half of what she’s done for the future of our communications center!

Dawn has not faltered at all in being an amazing supervisor, and I pray we keep her for many years to come.

Amanda is compassionate and very smart in what she does, she goes beyond the call of duty in her position and she can multi-task in many disciplines.

My superhero is all of my PSTs. This group cares for each other and the district they serve and inspire me every day.

My “superhero” is the sheriff in our small county. Doc has not let the pandemic slow him down at all. He makes time for everybody mostly at the expense of his own personal life.