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We “connect people in need to people with solutions”

In support of National Public Safety Telecommunications Week, I posted the following on our Facebook page. Today, April 8, 2018 begins National Public Safety Tele Communicators Week and it continues until April 14. Every year …

Charlie Shift Rocks!

The Emergency Communications Center at the Polk County Sheriff’s Office celebrates PSTW every year and this year is no different. The enclosed photo is the kickoff day for the week and is Charlie shift celebrating …

A Message from APCO’s President

During the week of April 8 – 14, 2018, our emergency communications centers around the country will be celebrating their public safety telecommunicators in a variety of ways. One of the simplest and easiest ways …

Jefferson County Celebrates

This is how Jefferson Co. E-911 will be celebrating and our memo that we sent out: Jefferson Co. E-911 is please to announce the plans/schedule for National Public Safety Telecommunicators Week. THEME DAYS: Each day …

Aloha Week

Sweets Day, Meal Day, and Casual Dress Day to wear 911 T-shirts jeans and sneakers. Color your Tiki mask and Hawaiian shirt and post on lockers. Name your Luau bear. Create a recipe for tropical …

Ice Cream Sundaes and More

Our County Commissioners signed a proclamation at their last meeting. Also, I will be bringing in Ice Cream and Sundae toppings (chocolate/butterscotch syrup, sprinkles, whip cream, cheries, etc) for all the shifts. Also, we plan …

The Golden Year for the Thin Gold Line

Each team (T1Days, T1Nights, T2Days, T2Nights) are making large window decorations telling the story of the history of each agency we are partnered with (we are a combined communications center). Our Support Services Unit (training …

Our Telecom Week Tradition

Klamath 911 is the primary PSAP for Klamath County, Oregon. We dispatch for about 30 different Police, Fire and EMS agencies. I have been the Director for over 5 years, and an employee starting as …

Appreciating our dispatchers!

I was a dispatcher for 20 years and we hardly ever received any recognition. So when I was recently hired as the 9-1-1 Coordinator for Huron County, I vowed to change that practice. We have …

Dedication

On the night of Oct 21st 2017, a 420,000 square-foot facility known locally as the Ames Plant caught fire in the city of Parkersburg, WV. Incident Command was quickly established and our Mobile Command Vehicle …

First 911 Call

My first ever 911 call was in July of 2000 on the graveyard shift. A female called saying that someone trying to get into her back door, I immediately started officer her way and stayed …

Showering Them With Gifts

This year both myself and my Director are new to our positions and have come from the Dispatch floor. We decided to celebrate our Dispatchers and have been planning for National Public Safety Telecommunicator Week …

Dispatcher Week at FC911

Here at Fort Collins 911, we take NPSTW celebrations to a new level! Every year, members of our Rewards and Recognition Committee pick a theme for the week, organize activities and games for each day, …

One of Our Own

My story is not about me, but about one of our amazing dispatchers, Trinity University Police Department Telecommunicator, Monica Nava. She has been with our department almost 9 years and is a very big contributor …

Have a Little Fun With It

We honor our Emergency Telecommunications Officers every year. We have been having an Annual Awards Night for a number of years now. Over the past few years we have added on more fun. All week …

Dispatchers Are Detectives Too

During your assigned shift you dispatched officers to the B2 Enterprises Gun Store to investigate the theft of a firearm that just occurred. An unknown person had stolen a shotgun from a countertop in the gun store.

Tell Us Your Story

In our minds, people can never hear enough about the heroic and everyday things you do. So we’re asking you again to submit your stories during the lead-up to NPSTW 2018. Tell us what means …

From Streamers to Stress

NPSTW 2017 started out as an agency wide celebration and recognition of Suffield’s three (3) full-time and two (2) part-time Public Safety Dispatchers. The Police Chief’s Executive Assistant and Records Clerk had snuck in Sunday …

Makeover

Among other things, the best thing that our administration did was a surprise makeover of our break room. They brought in a new table, chairs, recliner, and added a couch, along with other improvements and …

Cookout for Communications!

In recognition of National Public Safety Communications Week, the OCSO gathered donations from deputies and friends to fund a cook out for not only our own public safety dispatchers but those from all agencies in …

Theme Days for the Week

My dispatchers got together and picked 7 differently themed days. So far we have had superhero day, sports team day, 80’s day and shift color day. Please see some of our fun photos attached!

This.Is.Dispatch.

https://www.facebook.com/911NPD/videos/1395617987127861/ Dare to listen in to experience a day in the life of a 9-1-1 dispatcher. You never know what’s waiting for you on the other end of the line but we’re always ready; whether …

Fairfax County Thank You

Public safety personnel from our Police Department, Sheriff’s Office and Fire and Rescue Department take a moment to say thanks to the staff of the county’s 9-1-1 Center — Fairfax County’s public safety telecommunicators — …

New Year’s Eve

Many years ago I was working the 3pm to 11pm shift on December 31st. I got a call around 11 pm from a man who said he was going to kill himself at midnight and he …

PSTs Honored, Recognized in the News

In the weeks leading up and beginning this week, many local and national newspapers have published stories about NPSTW. Some have recognized individuals, some have focused on events, and a good number have highlighted the demanding and generally …

Lost Boy

I started my career in 1978, working for the Casper, WY, Police Department. I hadn’t been there long when I took a phone call from a frantic mother saying that her 6 year old son …