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Congratulations to our NPSTW 2024 Winners
Thank you to all who participated in the NPSTW 2024 contest “What is Your ECC’s Movie?” We loved reading the creative storylines and we commend the imaginative graphics. We wish we could reward you all, …
Country Critter Communication Center
13 “Type A” ladies make up a fun-loving family of dispatchers. However, as expected, with family comes the love, laughter, chaos and curse words. These life-saving lassies may hug your neck one minute and butt …
Dhahran 911 Emergency Center Celebration
Dhahran 911 Emergency Center is celebrating the National Public Safety Telecommunicators Week, Showing their commitment and essential contribution in protecting lives and assets to fulfill Saudi Aramco vision “Make Saudi Aramco the most secure place …
Our Operators are OUT OF THIS WORLD
Every year, we decorate the 911 center as a particular theme. This year it is outerspace. Every day, the shifts wear different theme clothing (keeping it with the space theme). We have semi annual training …
The Dispatch Club
A band of dispatchers from different walks of life endure a 3 am Sunday shift under the intensified pressure as public scrutiny grows, amplifying their responsibilities in an expanding county. This disparate group includes a …
Presidential Letter for National Public Safety Telecommunicators Week
President Biden issued a letter recognizing this year’s National Public Safety Telecommunicators Week.
A message From NTIA in Honor of NPSTW
A message from Assistant Secretary of Commerce Alan Davidson of the National Telecommunications and Information Administration in honor of National Public Safety Telecommunicators Week.
Ride Along 3 – At the Console
For several years, alarm company dispatcher Justin has tried to convince Morgan, a veteran 911 dispatcher that he is worthy of dispatching at a 911 console. When Justin is finally accepted into the academy of …
Charlie’s 11
Williamson county was known as a tight-knit community and low crime rate. But that all changed when a group of 11 dispatchers at the local 911 center were caught in a scam that would leave …
A Message From Congresswoman Doris Matsui in Honor of NPSTW
Congresswoman Matsui is a strong advocate for 9-1-1 professionals, as demonstrated by her support for classifying them as “protective service occupations” via the 9-1-1 SAVES Act and her leadership with the Emergency Reporting Act, …
The Silence of the 911 Open Line
A dispatcher just out of training at Grand Forks PSAP must receive the help of an incarcerated 9-1-1 abandoner to uncover the mystery of the serial 9-1-1 open liner, a madman who has been calling …
A Message From The Monitoring Association in Honor of NPSTW
On behalf of the Board of Directors, membership community, and staff of The Monitoring Association (TMA), it is with great joy that we extend our best wishes to APCO International, its leadership, and its members …
The Usual Suspects
Atlanta 911’s ECC Movie is “The Usual Suspects.” The plot is that on any given day, you can catch co-workers mentoring and encouraging one another, stepping up where needed, and working like a well-oiled machine. …
How We Celebrate NPSTW
We are celebrating NPSTW with a theme of “Harry Potter World” and are hosting the ROMO House Cup. We have a photo booth, ‘pin the face on the HP character’ game, Trivia, photo scavenger hunt …
Aladdin: The Genies of ROMO
Our dispatch center is like the cartoon Aladdin. Nothing is as it seems and we are all diamonds in the rough. Like Aladdin, our center isn’t much- but we have a great view! We also …
911, What Is Your Emergency The Musical
Join the Greene County crew as they stumble their way through their shift song. Begin the day with the hit single “Why does this always happen at shift change” round out the morning with “No …
A Message From APCO’s President
Each year the second week in April is known as National Public Safety Telecommunicators Week and a chance for the over 100,000 public safety telecommunicators working in emergency communications centers (ECCs) across the globe to …
