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I have never been challenged and stretched so much until I trained for this job.

This is one of many examples demonstrating how well our team works together in heightened situations, and therefore makes us great.

From the moment the initial call came in the team was in all hands on deck mode, and they remained in constant motion throughout the incident.

At the end of the day of assisting the public in their time of need, we come together as a family to help each other in our time of need. Plus who doesn’t love Chole (future therapy dog)

“Small but Mighty”  This is how I would describe the team I work with.

They dispatch on the police radio, fire radio, and send EMS all while still answering the phone calls that come in AND taking bonds for the prisoners for our full service jail.

Our radio room is made up of a phenomenal group of people. The experience that we have ranges anywhere from 30 years all the way down to the very first time dispatching.

While our department may not be large, we are a very tight-knit group that is more of a family than co-workers. 

Our shift works like an amazing team all the time but when things hit the fan we come together and work as one well oiled machine! We are the NEW golden girls!

We would be overjoyed if you vote for us to keep us happy and well-fed. We also promise to provide Officer Yago (pictured here) with a belly rub for each like our agency gets.

Hurricane Michael came ashore a few miles from our city. It took me three days to return to work after the storm. I arrived to find them working on backup radios. No CAD and no A/C and little sleep.

The average person will not be able to handle this job – it takes a strong-minded dedicated and heartfelt person to do this job.

We live and work in paradise, and with that comes its own challenges in the form of brush fires, land and sea rescues and a variety of rural and unique situations that we respond to

Together, we have handled winter storms that have caused state of emergencies, tornado, delivered babies, and numerous officer involved shootings. 

From staffing changes, to consolidation, to technology enhancements (radio system, CAD and soon phones), they buckle down and get the job done.

Our center is very unique, as it is located in a University setting. We have an average daily population of over  80,000 on our Twin Cities campus alone, which would make us the 6th largest …

During the peak of the hurricane our center received quadruple the amount of calls than we do on a “normal” day.  Every single person at the center had to put their personal lives on hold

Our job is truly one of the most demanding, stressful, thankless positions there is in a police department. And most of us make it look effortless.

People don’t call us to tell us about their wonderful day. They don’t call us to tell us that they love the police. We don’t hear about someone’s great day. We hear their worst.

Over a 437 square mile area, there are 89 officers that help keep roughly 180,000 students and 22,000 staff members safe during a normal school day. 

The chilling fear I sensed in my callers’ voices was nothing short of numbing. It is not until we get a call like this that we fully appreciate the significance of our extensive training.

We’re a small center in North Idaho and have a great little dedicated group of dispatchers that have been through some really horrible incidents, as do most in this field.

Gwinnett County 911 Dispatchers are a team as a whole. Although we work four separate rotations we still continue to assist each other across the board.

On April 3, 2018, at approximately 12:45 p.m., an active shooter incident took place at the YouTube campus located in San Bruno.

The fast paced, life and death nature of emergency medical dispatch requires competence, professionalism, accuracy, speed AND compassion…all of which are improved by eating a good lunch!

When we think of who deserves to be treated to lunch, we thought our neighbors over at MCSO would be surprised and pleased to have a treat. 

Floyd 911 is a group of 31 individuals that come together as a family to serve their community as if they were helping one of their own.

We are very busy 24/7 as most centers are however we are a unique control center for the county.

“Woof” everyone! I think that means hello in the human world. My name is TC, that’s short for Telecommunicator.

We have not only improved the safety and response capabilities of our public safety personnel, but also the safety and well-being of our community.