Suicidal Victim Gets Help
On December 20, 2016 at 10:15 a.m., Dispatcher Catie Guzman was on duty in the Communications Center for the University at Buffalo Police. The semester had just ended at UB and most of the students …
Guardian of the County
I have had the pleasure of being a 911 dispatcher for police, fire and rescue for a little over ten years. I have taken more calls then I could even begin to count; some good, …
Baby not Breathing
It was 0715 on my last night shift right before I was getting off at 0730 of my last shift for 4 days. 911 line rang and I answer to hear a mother that told …
That Moment…
January 5, 2016, started out like any other day shift. Day was busy with calls coming in asking for every division within the department except for Dispatch. Detectives were running in and out of the …
Code Blue
I talked to you while you were home alone having a heart attack and couldn’t breathe. You quit talking to me before the paramedics arrived. I stayed on the line in case you had just …
Goodbye my friend
I was on duty when a call came in from a tower that was not in our jurisdiction. I answered the phone and a male said he wanted to report someone dead in their vehicle. …
