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Superpowers

Which of these superpowers do you think public safety telecommunicators have or need? Vote for your favorites by liking the posts.

Congratulations to the 2022 NPSTW Contest Winners!

Thank you to everyone who participated in our NPSTW contest asking what superpowers are possessed by or desired by public safety telecommunications. You are all superheroes in our book! The winner of the $100 gift …

Never lose empathy

Telecommunicators have one of the toughest jobs in public safety. They show up day and night, taking the difficult calls. They are the unseen heroes. If telecommunicators could have one superpower, it should be the …

Saudi Aramco 911 Celebration

Behind the scenes and around the clock, 911 dispatchers are delivering safe environments and security across our critical facilities and communities. Their diligence and sense of duty mark the signature of their everyday work.

Using Team Work to Overcome Challenges

The Telecommunicators at Forsyth County Emergency Services answer approximately 115,000 911 calls, and 264,000 non-emergency calls a year (2021).  That is around 315 911 calls a day and around 723 non-emergency calls a day.  Just …

LISTEN TO EMPATHIZE

As a dispatcher, I believe that public safety telecommunicators have two superpowers: listening and empathy. Empathy is a critical human skill that a lot of people lack. Not only does it allow us to create …

Wonder Woman

Supervisor Tina Johnson is not only amazing and wonderful person. Tina is literally Wonder Woman   Even though Tina is assigned as night shift dog-watch supervisor, with all her experience, she wears many hats in this …