Because We Have the Answers
It was April 27th in the year 2000. I applied for a job where my only personal knowledge consisted of what happened on television. My trainer was a seasoned veteran who would soon retire. She …
Telling Our Story
I didn’t plan to become a dispatcher. Like so many of my fellow brothers and sisters, I fell into the job as a back-up for the regular dispatcher when I was working as an EMT. …
We Matter, We Save Lives
Every morning people wake up to get their day started. Ready to conquer their work day. Ready to complete the work load they already know they have ahead. As a 9-1-1 dispatcher we get up …
A Family, A Friend, A Co-Worker and A Life Saver
911 dispatch has been a part of my life since I was 23 years old, starting in the field in 2004. I started my career not knowing anything about this job or how it was …
The Unsung Heroes
I began my career as a 911 telecommunicator in March 2012, after 4 years of working in emergency medical services. At the time I was looking to pursue a different career in public safety, when …
