Buy You Lunch Again, Page 2

We plan on moving into a new center by mid-March 2020 and will be hosting an open house during NPSTW 2020.

This year we’ve had the most staff retention of any year I’ve worked here in a decade. We started the year with only one more person than we ended it with.

Three years ago we were at our darkest place as a center and they’ve worked so hard to rebuild bonds, push themselves as leaders and create a family atmosphere that we once had.

Although we are small, what we lack in population we make up for in acreage. Our human to bovine ratio is roughly one to one, which makes for some very interesting calls.

Employees assigned to the Montgomery County, Maryland 9-1-1 Emergency Communications Center will have successfully completed the call take consolidation process in April 2020. 

This year our center became accredited through WILEAG.  To do so, the whole center had to get involved.

The Bullhead City 911 Communications Bureau dispatchers, with the Fort Mojave-Mesa Fire Department, as part of the CPR Life Links program initiated a CPR protocol that is structured to get bystander CPR started faster.

May 4th, 2019, our department lost an officer in the line of duty. Like so often occurs in such chaotic situations, our spirits and souls were greatly tested.

In August 2019, the center suffered a cyber attack from ransomware that crippled all technology and software. The Communications Center worked without CAD for 22 days.