A Day, a Month, a Career in the LIfe of a Telecommunicator
Please click the link and watch Shreveport Fire Department Communications Division in action. Black Helmet Films, producer of the “Another 24” mini-series about the life of firefighters, has put together a new video to showcase …
At the time, I was working at White Settlement Pd. The electricity was out for part of the city due to a big storm passing through. An elderly lady called wanting to know when the …
That day that starts like every day. 911 calls, non-emergency calls, dispatching units, running names and vehicles, entering, locating, clearing, repeat, just like every day. Until that call comes in that says that all available …
My story is words. Words that alone are meaningless, but together, make up the very essence of my being. Words that changed me from the core, and have made me who I am. These words are …
It was one of those “once in a lifetime” events during your career that you pray will never be repeated. Even more than 5 years later I remember that day like it was yesterday. The …
This year marks my 20th year in 9-1-1. I am a tenured dispatcher that still LOVES answering phones. For me, it is a reminder that no matter what is going on in my life, someone …
This is a story of 18 weeks of 911 dispatcher training. My hope is to inspire more potential dispatchers, enlighten trainers and bring hope to those already into training. I will hit my 2 year …
The first thing he said when I answered the phone was, “I just shot myself in the heart.” Given that he was still speaking, I figured he probably didn’t hit his heart, but the point …
I started with Bridgeton PD in September of 1978 as a police dispatcher. I had no previous experience dispatching and was pretty intimidated by the radio. The fourth midnight watch into my training, my trainer …
I know the phrase “everybody has got one.” These are just my thoughts and not intended to offend anyone. Working in the field of public service, especially law enforcement and 9-1-1 is similar to serving …
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