Dial Tone Diaries
In the bustling metropolis of Red Deer, the emergency personnel is on the frontline, battling against the chaos and unpredictability of the city’s emergencies. At the heart of this controlled chaos is the Red Deer …
Guardians of the Dispatch
Picture this – right in the heart of our bustling city, a remarkable group of dispatchers transforms into the “Dispatch Heroes.” Led by the quick-witted and sharp Lead Dispatcher Emma, these communication champs are on …
Fear and Loathing at the APCO Conference
An oddball dispatcher and their associate attend the APCO conference in Las Vegas at the Circus Circus. Fighting a cold, the dispatcher takes an excessive amount of cough medicine to try and attend the conference. …
Echoes of the Siren: Dispatch
In the heart of a bustling city lies the nerve center of emergency response: the 911 communications center. Here, a diverse team of dedicated operators, dispatchers, and supervisors work tirelessly around the clock to answer …
Big Trouble in Little Charlottesville
Ole Jim “Hurtin” Burton pulls his dust-covered Peterbilt into the Downtown Metered Lot deep in the late-September night. He’s been hauling a load all the way from Oxnard and all he has left is a …
“Mission: Possible”
Picture this: The scene is set, the lights are dimmed down low in the Emergency Communications Center. Along with a faint hum of the computers, always powered, always doing their job, comes a distinct murmur …
