What’s the Soundtrack of Your Agency?
Chances are you have called someone a rock star, or someone has called you a rock star. And, frankly, we think you all deserve it. So this is a chance to make your rock and …
Presidential Letter for National Public Safety Telecommunicators Week
President Biden issued a letter recognizing this year’s National Public Safety Telecommunicators Week.
Congratulations to Our NPSTW 2023 Contest Winners!
Thank you to all who participated in the NPSTW 2023 contest “Who Is Your Sidekick or Super Team?” We loved reading so many compelling stories from our favorite superheroes. All of the entries demonstrated the …
TEAM UM, ASSEMBLE!
What does a team of superheroes look like? Walk into the University Of Miami’s Public Safety Communications Command Center on any given day to find out. Slyly disguising themselves behind neatly pressed Class A shirts …
Super Team Performance
On Friday, April 22, 2022 at 3:20 in the afternoon, the Office of Unified Communications received 299 calls within minutes from teachers, students, parents, and those passing by reporting a shooting incident at the Edmund …
There can be only 3
Have you ever had to run a 24/7 operation with only 3 people, well I have. Our agency was hit hard when COVID hit and we lost our main supervisor. I had to take his …
Caroline Hodgson
Caroline was my first training officer and then my partner when released. She has had my back since day 1 and pushed me to be the telecommunicator that I am now. She also played a …
Strange Rangers
Hello to all the dispatch community, I just want to acknowledge the best sidekicks ever, Trish and Jaclyn, who have dispatched solo for 2 years at Mount Rainier National Park. Rachel and I just started …
“The Rolling Phones”
Our 4.5-person day-shift team (3 full timers, 1 almost out of training, and 1 O.G. ((Old Gal in someone’s words)) “retired” and works more hrs. than most 😊) is beyond FANTASTIC and we work together …
“F is for friends who do stuff together!”
We’ve been A1 since day 1! She’s the peas to my carrots, the yin to my yang, and the Barnacle Boy to my Mermaid Man. There may be 10 years (and maybe a few months) …
Pueblo County Sheriff’s Office Comm Center FAMILY
We are truly family here in pueblo at the Sheriff’s office. Starting with the backbone our amazing comm center manager Shawna Clementi, she is the best manager to work under no questions asked. She cares …
A Message From APCO’s President
The second full week of April is set aside as a time to express our thanks and appreciation for public safety telecommunicators around the country. For those of us called to public service, being acknowledged …
