LISTEN TO EMPATHIZE
As a dispatcher, I believe that public safety telecommunicators have two superpowers: listening and empathy. Empathy is a critical human skill that a lot of people lack. Not only does it allow us to create …
Reflections From a Dispatcher’s Child
14-year-old Michael Salazar from Arvada Colorado wrote this reflection of a 9-1-1 dispatcher. He is the child of 25-year dispatcher Karen Salazar.
Best Wishes for NPSTW From The Monitoring Association
On behalf of the Board of Directors, membership community, and staff of The Monitoring Association (TMA), it is with great joy that we extend our best wishes to APCO International, its leadership, and its members as you join together in celebration of National Public Safety Telecommunicators Week.
Wonder Woman
Supervisor Tina Johnson is not only amazing and wonderful person. Tina is literally Wonder Woman Even though Tina is assigned as night shift dog-watch supervisor, with all her experience, she wears many hats in this …
Active Bees
Here at Adams County E911 Dispatch Center we take our job to the max. We go over and beyond with each call to ensure we are getting all the help that the callers need. We …
