2021, Page 2

A dispatcher beyond her tenure, she is someone who sets the standard even for senior dispatchers.

My hero is my Uncle. For the past 1.5 years he has been battling lung and brain cancer (the same cancer that my mother succumbed to).  He has the best spirit and outlook on his …

Seattle 9-1-1 employees came to work daily, never knowing what they were walking into. Daily and nightly protests prevented safe access to the comm center, located at a downtown police station.

Through this loss, the dispatchers continued to be there to answer the calls for help; even though they were suffering on the inside, the callers couldn’t tell.

The thing that makes her stick out is that she has empathy for us dispatchers. She can tell when we need a little boost or encouragement; she can sense if something is going on in our lives.

On April 1, 2021, Southeastern Arizona Communications (SEACOM) Dispatcher Rob Satterfield celebrated 30 years as a volunteer and part-time dispatcher.

Lori retired from the road as a VCEMS EMT with over 20 years of service. She took her experience, care, and compassion to the Volusia County phone lines.

Our staff has continued coming to work with their superhero capes on ensured the utmost safety of our community. 

These tireless individuals serve our public daily with respect, pride and passion. They are a critical part of our First Responder Community

Ahe never wants the limelight or nor does she do it for the recognition. She does it for the love of the people she serves and for the love of the job.

Melody Jones is an exceptional woman, a respectable human being, one would say a “superhero” for the love she has developed for others as a servant in public safety.

The Superheroes of RW911 quickly answered the call of duty to ensure the safety and security of their neighboring city.

In Miami, there is a grocery store named ‘Fresco Y Mas’ – it means Fresh and More. Freya is the epitome of ‘and more’.

I’m fortunate to work alongside an entire crew of heroes including superb dispatchers but Kelly tops the cake.

These incredible men and women are devoted to the safety of their residents and inspire those around them with their unparalleled level of service.

McDowell County Native serves her community selflessly always giving a 100% to help others.

Despite the tremendous stress levels, added work and uncertainty surrounding COVID, the superheroes of Umatilla County NEVER wavered one step.

Dispatcher Salnajs took her training into action and started doing the heimlich on Dispatcher Flynn. Dispatcher Salnajs’s amazing efforts saved Dispatcher Flynn’s life.

With the first epicenter of COVID-19 right here in our backyards, our staff of dispatchers, supervisors and support personnel went into overdrive. 

I could never begin to thank him enough for being exactly what I needed on one of the worst days of our family’s life.

During a day off, February 15, 2021, around 1900, PSC III Kraut utilized his training from DPSC and his EMT class to save someone’s life.

Chris is as reliable as they come and no one on our shift ever feels like they are alone as long as he is close by.

The best group of dispatchers on the East Coast!  I’m proud to be part of such a dynamic team where everyone has something to bring to the table. 

The way I saw them pull together to help each other during this unprecedented time is commendable.

My team has been put through some of the worst calls and situations I have ever witnessed, and they all came out the other side standing stronger together.

We are constantly leaning on each other for support and guidance and are faced with new problems to solve every day.

This team of amazing individuals trusted me as we marched through the pandemic. Everything that was thrown at them they handled with grace and understanding.

Jen absorbs her training material so quickly. She is able to demonstrate her new skills with ease.

She assumed the role of Assistant Director a while back and wow!!  She has really stepped up!

She learned the job during the height of COVID, when there were virtually no calls and still managed to become of the best callktakers we have ever had. 

Heather Tompkins has a favorite saying.  “I broke dispatch.”  In fact, she has done so several times.

Kama has stepped into a new role of Lead TAC. Although it’s a bit overwhelming at times, she has taken it one step at a time and is learning the process quickly.

Michelle takes a down and dirty approach to Sex Offender Registrations.  She goes above and beyond with her efforts to gather information. 

I am inspired by a co-worker named Fatima Singleton, She is the epitome of being an invisible super woman.

We went to a Central Dispatch Center in July 2020, combining 3 agencies into 1. I became the 3rd shift supervisor and could not ask for a better crew.

I could go on and on about how motivating she is, because she is such a great co-worker. She has personally encouraged me to step out of my comfort zone so I can grow,

My superhero, is my best friend, partner on a daily basis at work, and I consider her to be a sister.

Rachel Fuller is so much more than a supervisor. She is an encourager, an advocate, and an example of the dispatcher we all want to be when we grow up.

These individuals go above and beyond the call of duty every shift providing critical support in translation services, fire and medical dispatching, and coordinating with Japanese resources for our Marine Corps base.

I believe every one of our dispatchers are heroes, during these trying times. Covid-19 has changed every aspect of our daily functions.

Although I’ve only been here just less than two years, it didn’t take me long to realize the incredible work ethic and desire to continually improve and learn displayed by Shilo.

I have been very blessed to have a person who continues to support and encourage our center and myself as a 911 dispatcher even though she has hung up her headset.

In her 4 years in this job she has become a CTO, TIC, Leader of the Center Employee Outreach Program as well as many self-initiated certifications she works on with FEMA and our parent companies.

Robbins’ team spent their “down time” when not answering phone calls or radio traffic during their 12-hour shift cutting out hearts and writing uplifting messages on them.

Amy is the most selfless person I know. If a shift needs to be covered, she covers it. If someone takes a tough call, she is right there checking on you.