Because We Have the Answers
It was April 27th in the year 2000. I applied for a job where my only personal knowledge consisted of what happened on television. My trainer was a seasoned veteran who would soon retire. She …
Why I Am a Dispatcher and Still Doing It
I began my dispatching career in Alliance, Nebraska in 1975. Working for the Alliance Police Department as a dispatcher/matron. I worked for them for 2 years and then my family became more important so I …
Telling Our Story
I didn’t plan to become a dispatcher. Like so many of my fellow brothers and sisters, I fell into the job as a back-up for the regular dispatcher when I was working as an EMT. …
We Matter, We Save Lives
Every morning people wake up to get their day started. Ready to conquer their work day. Ready to complete the work load they already know they have ahead. As a 9-1-1 dispatcher we get up …
A Family, A Friend, A Co-Worker and A Life Saver
911 dispatch has been a part of my life since I was 23 years old, starting in the field in 2004. I started my career not knowing anything about this job or how it was …
Not Like Every Day
That day that starts like every day. 911 calls, non-emergency calls, dispatching units, running names and vehicles, entering, locating, clearing, repeat, just like every day. Until that call comes in that says that all available …
