Why I Am a Dispatcher
I have always wanted to be involved in law enforcement ever since I was a young child. I started my career in dispatching July 25, 2005 when I was hired part time at Edinburgh Police …
Save the Ice Cream
At the time, I was working at White Settlement Pd. The electricity was out for part of the city due to a big storm passing through. An elderly lady called wanting to know when the …
A Message from APCO’s President
Since I became your APCO president in August 2015, I have been talking about the importance of WE and I can’t think of a better time to reinforce that than during National Public Safety Telecommunicators …
A Life-Changing Call
(Recording of a 9-1-1 call in which a dispatcher guided a husband through CPR on his wife, who had collapsed.) I can’t tell you much I love my job and the amazing feeling I had …
Game Ideas for NPSTW
In the past we had played a few fun games that everyone seemed to enjoy. We have had a jar of different kind of M&M’s with money hidden in a Ziploc bag inside. Whomever came …
Remembering Why …
It seems that every day at work is the same old same old. I used to believe I was making a difference. Now lately it’s just been doing my job. It’s what I’m supposed to …
