Polk County Communications Center
These are a fine group of people, who have had very little recognition (just like a lot of agencies).
These are a fine group of people, who have had very little recognition (just like a lot of agencies).
Our center has dealt with tragedies such as the 911 terrorist attacks to Super Storm Sandy and beyond.
The West Safety Services Emergency Call Relay Center (ECRC) might be the busiest 911 call center you’ve never heard of.
Our comm center has been through the struggle for the past four years as we consolidated down into one center.
APCO should buy my team at Lewiston Auburn 911 lunch because they are one of the busiest PSAP’s in the State of Maine and they are Rock Stars!
I have watched the Center completely reorganize and come out as two professional workplaces.
The Richmond Department of Emergency Communications is the second-busiest 911 center in Virginia, receiving 446,191 emergency calls in 2018.
Much like other agencies, we are going through a bit of a staffing crisis currently with dispatchers working multiple mandatory 18 hour shifts during their rotation
While we know that all dispatch centers are great, we think our team is amazing and they demonstrate professionalism, dedication, and compassion every day.
What makes Fayette County 911 THE Dream Team? Where should we begin?
At Jasper County Emergency Services, we aren’t just co-workers/employees, we are a work family, a WAMILY.
Whether handling officer-involved shootings or a massive (7.1) earthquake, this resilient team digs deep and works together like none I have seen.
While I could bore everyone with the stats on my center and all the work we do, it’s really preaching to the choir.
The team I work with deserves to be treated to a free lunch for all the hard work they do everyday.
There are 15 full-time and 7 part-time, exceptional, dedicated and hard working professionals that are spending their time making a difference.
Just like every other agency out there…we all work long, hard hours. We miss holidays and special events with our families.
We would love for APCO to buy use lunch because food makes us happy and we make an awesome Christmas card!!
We are a rural Iowa community and in 1993 did not even have 911 addressing in place.
I could not ask for a better group of dispatchers, employees, friends and family as we consider ourselves, to work with
In the last few years we have pulled together and worked impossible hours when we have been even more shorthanded than we are now,
HCFA is a strong and stable 911 dispatch communications center that provides services to fire/EMS agencies in parts of San Diego County.
“The Best of the Best,” every employee here goes above and beyond the call of duty every day.
Our telecommunicators are both call takers and dispatchers simultaneously; they work long hours and often stay past their regularly scheduled 12 hour shifts.
Throughout the past year, Denver 911 faced extraordinary challenges and circumstances with compassion, kindness and grace.
Whenever some kind of tragedy occurs in our county, our dispatch center tends to work together in the chaos that comes with it.
Northern911 offers Voice over Internet Protocol (V911) emergency call taking to carriers across North America.
On November 28, 2016 I became the person on the other end of a 911 call.
We have an amazing staff of dedicated 911 professionals who consistently go above and beyond.
Roanoke is the “Star City” of Virginia and its E-911 center happens to be full of stars.
We work in a small tight knit community serving folks we know on a first name bases. From August 2017 to March 2018 we suffered great loss.
Personally I wish that we could buy lunch for ALL the communication centers around the country as we are each distinct and special in our own way
We loved pitching in at APCO 2018 and working together to make such a successful event.
Our staff continues to shine and support each other, the community and other agencies; standing up to any challenge presented to us.
I have been with the Staunton City Police Department a little over a year and have seen what our telecommunications center does on a daily basis.
The City of Atlanta E911 Communications Center is deserving of lunch because we ARE the true Super Bowl CHAMPIONS!
We are a fairly newly consolidated center, and our dispatchers have suffered a ton of changes over the last few years.
As the liaison for the Tallahassee Fire Department to the CDA, I wanted to take a moment to tell you about our “First” First Responders.
I have seen this team deal with an impending hurricane, a school shooting and responding to the call for help from a neighbor county after Hurricane Michael.
This past year, the Shawnee telecommunicators faced continuous change, a nation-wide staffing shortage, as well as, the evolution of the 9-1-1 industry.
In addition to being the most fun, comedic, and entertaining group you will ever meet, we also have a chief-approved, live-in unicorn.
It sounds cliche but we truly are a family that will do anything for each other.
In 2018, the whole center stepped up and took massive amounts of training, in addition to their daily dispatching duties.
I wanted to share a story that shows the team’s dedication to our jobs as well as a proven testament to what we are capable of.
While our dispatch family knows how to have fun no matter what we are doing, our jobs are serious and we get the job done when called upon.
In the short time since our Consolidated Dispatch Center went live in October 2018, our Telecommunicators have done a spectacular job.
“I am surrounded by 1000 people, Miami!” yelled the frantic Trooper during a recent demonstration in our city.
David J. Redl, Assistant Secretary for Communications and Information and NTIA Administrator, published this piece marking National Public Safety Telecommunicators Week and recognizing the men and women who work behind the scenes. https://www.ntia.doc.gov/blog/2018/celebrating-nation-s-public-safety-telecommunicators
Good evening, Virginia. On this first day of National Public Safety Telecommunicators Week, I want you to know how grateful I am and the Board is for the work you do, the way you do it, …
During your assigned shift you dispatched officers to the B2 Enterprises Gun Store to investigate the theft of a firearm that just occurred. An unknown person had stolen a shotgun from a countertop in the gun store.
I know my true North. We all have our own. The moral compass inside where our integrity pulls the needle to your true North. I have been a Dispatcher (no, I am not offended to …
This year we chose to honor our Telecommunicators by having a giant banner that says “We Appreciate You” and we had everyone in the department write a note expressing their thanks. There were also baked …
Putnam County WV 911 Telecommunicators were recognized for their hard work and dedication. The County Commission and the City of Hurricane signed Proclamations acknowledging National Public Safety Telecommunicators Week in Putnam County, WV.
This year at our center, located in Bakersfield California, we are having a blast ! Each shift has participated in a dress up contest including support your sports and Patriotic day. At the end of …
Please click the link and watch Shreveport Fire Department Communications Division in action. Black Helmet Films, producer of the “Another 24” mini-series about the life of firefighters, has put together a new video to showcase …
This year we gave our staff years of service pins for 5 or more years of service. We put 4 bags with gift certificates attached to the bags, and each dispatcher put a ticket in …
Generally it is a week of appreciation and FOOD! Our Fire and EMS agencies along with our administrative staff provide a lunch or dinner for each shift every day of the week. Command Staff from …
Fire Public Safety Telecommunications staff were invited to the April 11th City of Burlington Council Meeting where the Mayor read a proclamation to Council and attendees (also webcast) proclaiming Apr. 10 – 16 as Public …
This has been a special week for staff – on Monday the Fire Marshal’s office dropped off 3 foot sandwiches for each shift (with chips and drink) – on Wednesday the Police Chief had an …
We are fortunate enough to work for a Department that is allowing us, ALL WEEK, with no uniform. Each day is a designated theme and today for us is sports day! As you can see, …
Attached you will find a picture of a few of the dispatch staff from Franklin County, PA Department of Emergency Services. On the left is Megan Ruby, dispatch liaison from our regional EMS governing body, …
I began my career in law enforcement in 1986 at age 19 as a dispatcher. I spent many years on the night shift and the evening shift and finally the day shift behind the radio …
I have been a dispatcher with the Birmingham Police Department for more than 17 years. I began my career on the 3-11 shift and what an exciting ride it was. I received a call about …