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This week we celebrate not only National Telecommunicators Week, but also the life of Police Dispatcher Margie Garcia whom we tragically lost on April 13, 2019, as the result of a motor vehicle accident. 

No matter what has happened, who’s aggravated at who, or what’s warming up in the microwave the instant something happens that is not a “normal” sounding call we all hunker down.

We are a recently consolidated center in Montgomery County, Virginia. We dispatch 4 law enforcement agencies and 11 fire and rescue agencies.

Everyone within this agency is a critical link in the emergency lifeline to providing a service to the community we serve.

Lorain County 911 dispatchers work tirelessly to provide quality service to the citizens of Lorain County.

Our team of professional dispatchers have worked so hard over the past few years to collaboratively overcome immense technological and administrative change.

When it rains it pours over in Pensacola and OUR Crew GETS IT DONE !!

After receiving 7.5 inches of rain within three hours, a flash flooding event occurred causing an influx of emergency calls to Frederick County Emergency Communications Center.

Our team is comprised of a top notch group of selfless and knowledgeable individuals who continuously go above and beyond each and every day.

West Chester is calling attention to its amazing staff of emergency dispatchers who answer the call day in and day out to keep all of us safe.

I have never been challenged and stretched so much until I trained for this job.

This is one of many examples demonstrating how well our team works together in heightened situations, and therefore makes us great.

From the moment the initial call came in the team was in all hands on deck mode, and they remained in constant motion throughout the incident.

At the end of the day of assisting the public in their time of need, we come together as a family to help each other in our time of need. Plus who doesn’t love Chole (future therapy dog)

“Small but Mighty”  This is how I would describe the team I work with.

They dispatch on the police radio, fire radio, and send EMS all while still answering the phone calls that come in AND taking bonds for the prisoners for our full service jail.

Our radio room is made up of a phenomenal group of people. The experience that we have ranges anywhere from 30 years all the way down to the very first time dispatching.

While our department may not be large, we are a very tight-knit group that is more of a family than co-workers. 

Our shift works like an amazing team all the time but when things hit the fan we come together and work as one well oiled machine! We are the NEW golden girls!

We would be overjoyed if you vote for us to keep us happy and well-fed. We also promise to provide Officer Yago (pictured here) with a belly rub for each like our agency gets.

Hurricane Michael came ashore a few miles from our city. It took me three days to return to work after the storm. I arrived to find them working on backup radios. No CAD and no A/C and little sleep.

The average person will not be able to handle this job – it takes a strong-minded dedicated and heartfelt person to do this job.

We live and work in paradise, and with that comes its own challenges in the form of brush fires, land and sea rescues and a variety of rural and unique situations that we respond to

Together, we have handled winter storms that have caused state of emergencies, tornado, delivered babies, and numerous officer involved shootings. 

From staffing changes, to consolidation, to technology enhancements (radio system, CAD and soon phones), they buckle down and get the job done.

Our center is very unique, as it is located in a University setting. We have an average daily population of over  80,000 on our Twin Cities campus alone, which would make us the 6th largest …

During the peak of the hurricane our center received quadruple the amount of calls than we do on a “normal” day.  Every single person at the center had to put their personal lives on hold

Our job is truly one of the most demanding, stressful, thankless positions there is in a police department. And most of us make it look effortless.

People don’t call us to tell us about their wonderful day. They don’t call us to tell us that they love the police. We don’t hear about someone’s great day. We hear their worst.

Over a 437 square mile area, there are 89 officers that help keep roughly 180,000 students and 22,000 staff members safe during a normal school day. 

The chilling fear I sensed in my callers’ voices was nothing short of numbing. It is not until we get a call like this that we fully appreciate the significance of our extensive training.