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MCSO – NJ

Our center has dealt with tragedies such as the  911 terrorist attacks to Super Storm Sandy and beyond.

St. Joseph County 911

Our comm center has been through the struggle for the past four years as we consolidated down into one center.

Lewiston Auburn 911

APCO should buy my team at Lewiston Auburn 911 lunch because they are one of the busiest PSAP’s in the State of Maine and they are Rock Stars!

Fort Collins 911

While we know that all dispatch centers are great, we think our team is amazing and they demonstrate professionalism, dedication, and compassion every day.

Sheridan County 911

While I could bore everyone with the stats on my center and all the work we do, it’s really preaching to the choir.

Calhoun County 9-1-1

Just like every other agency out there…we all work long, hard hours. We miss holidays and special events with our families.

Lake County 911 Communications

In the last few years we have pulled together and worked impossible hours when we have been even more shorthanded than we are now,

Heartland Communications

HCFA is a strong and stable 911 dispatch communications center that provides services to fire/EMS agencies in parts of San Diego County.

Paulding E-911

“The Best of the Best,” every employee here goes above and beyond the call of duty every day.

Chippewa County Central Dispatch

Our telecommunicators are both call takers and dispatchers simultaneously; they work long hours and often stay past their regularly scheduled 12 hour shifts.

Denver 911

Throughout the past year, Denver 911 faced extraordinary challenges and circumstances with compassion, kindness and grace.

Knox County 911- Ohio

Whenever some kind of tragedy occurs in our county, our dispatch center tends to work together in the chaos that comes with it.

Northern911

Northern911 offers Voice over Internet Protocol (V911) emergency call taking to carriers across North America.

ATL C4

On November 28, 2016 I became the person on the other end of a 911 call.

Henry Co. 911

We work in a small tight knit community serving folks we know on a first name bases. From August 2017 to March 2018  we suffered great loss.

St Joseph County 911

We are a fairly newly consolidated center, and our dispatchers have suffered a ton of changes over the last few years.

Consolidated Dispatch Agency

As the liaison for the Tallahassee Fire Department to the CDA, I wanted to take a moment to tell you about our “First” First Responders.

Marion County Public Safety

I have seen this team deal with an impending hurricane, a school shooting and responding to the call for help from a neighbor county after Hurricane Michael.

Shawnee Communications Center

This past year, the Shawnee telecommunicators faced continuous change, a nation-wide staffing shortage, as well as, the evolution of the 9-1-1 industry.

Littleton Police Communications

In addition to being the most fun, comedic, and entertaining group you will ever meet, we also have a chief-approved, live-in unicorn.

Bell County Comm Center

I wanted to share a story that shows the team’s dedication to our jobs as well as a proven testament to what we are capable of.

Hancock County 911 (Indiana)

While our dispatch family knows how to have fun no matter what we are doing, our jobs are serious and we get the job done when called upon.

NTIA Celebrates the Nation’s Public Safety Telecommunicators

David J. Redl, Assistant Secretary for Communications and Information and NTIA Administrator, published this piece marking National Public Safety Telecommunicators Week and recognizing the men and women who work behind the scenes. https://www.ntia.doc.gov/blog/2018/celebrating-nation-s-public-safety-telecommunicators

NPSTW in Virginia

Good evening, Virginia. On this first day of National Public Safety Telecommunicators Week, I want you to know how grateful I am and the Board is for the work you do, the way you do it, …

Dispatchers Are Detectives Too

During your assigned shift you dispatched officers to the B2 Enterprises Gun Store to investigate the theft of a firearm that just occurred. An unknown person had stolen a shotgun from a countertop in the gun store.

I Know My True North

I know my true North. We all have our own. The moral compass inside where our integrity pulls the needle to your true North. I have been a Dispatcher (no, I am not offended to …

How we celebrate NPSTW @ UKPD

This year we chose to honor our Telecommunicators by having a giant banner that says “We Appreciate You” and we had everyone in the department write a note expressing their thanks. There were also baked …

Dedication and Recognition Countywide.

Putnam County WV 911 Telecommunicators were recognized for their hard work and dedication. The County Commission and the City of Hurricane signed Proclamations acknowledging National Public Safety Telecommunicators Week in Putnam County, WV.

Kern County NPSTW 2016

This year at our center, located in Bakersfield California, we are having a blast ! Each shift has participated in a dress up contest including support your sports and Patriotic day. At the end of …

911 What Is Your Emergency?

Please click the link and watch Shreveport Fire Department Communications Division in action. Black Helmet Films, producer of the “Another 24” mini-series about the life of firefighters, has put together a new video to showcase …

Dispatch Appreciation Week 2016

This year we gave our staff years of service pins for 5 or more years of service. We put 4 bags with gift certificates attached to the bags, and each dispatcher put a ticket in …

A Week of Appreciation and Food

Generally it is a week of appreciation and FOOD! Our Fire and EMS agencies along with our administrative staff provide a lunch or dinner for each shift every day of the week. Command Staff from …

A Special Week

This has been a special week for staff – on Monday the Fire Marshal’s office dropped off 3 foot sandwiches for each shift (with chips and drink) – on Wednesday the Police Chief had an …

No Uniforms All Week

We are fortunate enough to work for a Department that is allowing us, ALL WEEK, with no uniform. Each day is a designated theme and today for us is sports day!  As you can see, …

Franklin County PA NPSTW

Attached you will find a picture of a few of the dispatch staff from Franklin County, PA Department of Emergency Services. On the left is Megan Ruby, dispatch liaison from our regional EMS governing body, …

Reason Enough to Feel Like A Hero

I began my career in law enforcement in 1986 at age 19 as a dispatcher.  I spent many years on the night shift and the evening shift and finally the day shift behind the radio …

The Promise

I have been a dispatcher with the Birmingham Police Department for more than 17 years. I began my career on the 3-11 shift and what an exciting ride it was. I received a call about …