Public safety telecommunicators have a very important job. PST’s are responsible for effectively carrying out a conversation with a caller so that they can provide them with the help they need. Telecommunicators can control a …
Telecommunicators are important in law enforcement and to the community. They are the first people you call when there is trouble. They get calls as small as a cat getting stuck in a tree or …
Public safety telecommunicators save lives every day. They are the unsung heroes who have an undying dedication to everyone. No matter what, they have to be on-call and ready for the day. They can’t ever …
Telecommunicators have the superpower to listen and take in what people are saying no matter the circumstances. When you answer a 911 call you have no idea if the caller on the other end is …
If telecommunications needed one superpower, it would be telepathy. Telepathy would eliminate the need for the calls in its entirety and would drastically decrease the amount of time needed to get help to our public …
Public safety communicators have the power to help people however they can. If someone calls in trouble they have the ability to help them in every way possible. They help save people from fires, robberies, …
Besides the ability to multitask, Public safety telecommunicators must have DISCERNMENT. You have to be able to use your common sense, listening skills, and training and apply it to the situation you are dealing with. …
Fingers as fast as a speeding bullet, ears tuned in to every background noise coming through the headset.. We never back down when our community needs us. Telecommunicators have tender hearts and a desire to …
I think the greatest Superpower that WE have as Telecommunicators is [com]Passion. We are passionate about the communities that we serve, the First Responders that we work with and that passion and compassion we have …
Being a telecommunicator is not for the weak. One must possess nerves of steel and a sense of calm to take calls ranging from non emergency to complete hysteria and the worst emergency imaginable. You …
Dispatchers should all be The Flash. By the time the caller told us what was going on, we would have ran over there, got all the info we needed and back on the phone and …
To be on the phone with a distraught parent/spouse/child and able to save their loved one who just died – that would be an amazing gift. The cries of the RP get to me, because …
As emergency operators we often have to place ourselves in the callers situation to better understand what is going on or to visualize their exact location. We would really benefit from the power or ability …
There are many incredible superpowers that we already claim as Telecommunications ROCKSTARS, from bionic hearing to supersonic multitasking to our automatic skill in switching from reclining in our seat to sitting straight up in our …
Dispatchers have the super power of Multi tasking! Phones/ Radios / Police / Fire / EMS / Public callers – happy, hysterical, mad, mental, upset, deaf, etc…/ coworkers/ computers / multiple screens / paper work …
Faster (at typing) than a speeding bullet, stronger (mentally) than the raging seas. Able to quell the fears and command the response from a single console. The calm in the chaos, the voice in the …
We brave the worst that Mother Nature has to offer just to get to work sometimes! Hurricanes, blizzards, flooding? No problem. We leave our families to go to work in some of the worst of …
No matter the situation self composure, transmitted over the radio or phone, shows that you are keeping it together for the caller. It defines that your doing your best for them to see it thru. …
I think Public Safety Telecommunicators should have the ability to REMOTE VIEW through the reporting parties eyes. What a superpower it would be! This would be very helpful when a reporting party is in shock …
This super power is determining the difference between an actual emergency or a mentally unstable caller making up a story with no emergency at all.
A Telecommunicator may not be able to stop a moving car or a falling building, but we have the power to gather all the information and send our hero partners to save those in need.
Anyone who has witnessed a telecommunicator in action can clearly tell you what superpowers they have! They bring clarity and calm to chaos on a daily basis!
If you get a weird creepy feeling about a call, even when they are telling you that all is OK, dispatch it and tell your responders that something just doesn’t feel right.
She values customer service above all else; no matter how difficult or challenging a call might be, she is absolutely unflappable.
This crew has adapted and learned to leaned on one another to become stronger than ever.
A year ago, Cheryl Pelletier was promoted and took control of the Communications Center as its new manager. At that moment, there was a quick and deliberate turn to better times.
We are the undercover heroes because no one sees us, no one knows our names, what we look like, etc. T
Through all types of calls whether serious or mundane Dina is the consummate professional.
Very kind and always loves to help people in the communities!
One of the greatest dispatchers who cares about his officers.
Cares about all his officers on shift, always works above and beyond.
Her dedication, pride, and passion for this career and her officers is unmatched. This is her calling and she is an asset to her departments!
Kevin is one of those TC’s that, er, attracts the strange and unusual calls. This does not deter him from showing up with a smile for every shift.
My hat goes off to this dispatcher and much respect for what she accomplishes.
That day I learned what a HERO is. Even though I lost my father that day I still look at her for being strong and stepping up and doing what we do in our profession
Danielle loves to help people and get them the help needed in any emergency they might find themselves in.
There is no limit when you are rocking with Shift 1. They are too hip and too cool to allow the stressful calls get to them today.
Her dedication to the job is inspiration enough . The amount of people she helps everyday is amazing .
They dedicate their career to being the first voice that someone hears when they are having an emergency, the most important voice that many will never see.
“Fate whispered to the dispatcher, ‘ You cannot withstand the storm.’ The dispatcher whispered back, ‘I am the storm.”
She recently led the charge to implement text to 9-1-1 service in SD, a big accomplishment!
She spent countless hours over the next few months revamping the entire training program and getting us where we need to be.
She goes out of her way to boost morale and to keep us all going when things get tough!
She is a straight shooter when something should be fixed and when we are doing great.
Throughout the various facets of his life, he exudes what it means to be a Superhero and when an emergency call “rings”, Jeffrey Eaddy stands ready to answer and dispatch the call
We’ve faced staffing challenges and changes, shift changes, new procedures, severe weather, and COVID-19. Through all of the chaos this team has come out fighting.
What makes our center unique and why all of the dispatchers who work in my dispatch center inspire me is because through all of it and the pandemic they have thrived.
Frankln Chatman is a Telecommunicator I, who exemplifies the words inspiring and influential within our communication center.
She is not just my HERO she is the WHOLE centers HERO and everyone that has the pleasure of meeting her.
My Team of superheroes are my role models. They consistently inspire and motivate each other to do better than they did yesterday.
Our team hit it out of the ballpark last year and I can not begin to tell you how proud I am to call them my co-workers.
These Telecommunicators exemplify the motto calm voice in the dark night with nerves of steel and heart of gold.
She is a dedicated and fierce friend, leader and mom of two, who always goes above and beyond to ensure that her staff in the ECC are taken care of and loved.
But above their individual and collective excellence as public safety dispatchers, every one of them are wonderful people.
He’s always on top of public safety but most importantly officer safety!
She has a passion for her work that shines through in those moments where it matters, those moments that our officers depend on us for vital information, quick thinking and using good judgement.
As I said before, 9-1-1 operators are that calming voice we hear, but he has what his co-dispatchers call “a Dad voice”.
Ashley always goes above and beyond her normal dispatcher duties. She comes to work eager to work and is always willing to help.
Mr. Quiroga is compassionate, a hard worker, and knowledgeable and always ready to lend a hand to anyone in need.
I am thankful for David’s experience everyday. He has helped me become a better call-talker for the public and the police officers!
The storm brought new challenges for everyone in the area. The Team was able to adapt, overcome, and still make themselves available to help our City.
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