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911 Dispatchers through highly trained and skilled abilities have an innate passive ability to pacify callers and those in crisis.

As dispatchers we begin to form a way of hearing that is different compared to average civilians. We are trained to listen for different types of items in backgrounds of calls and during radio traffic …

Oh, how much easier the life of a telecommunicator would be if we could all just see what our complainants are seeing. No more having to ask “which direction did they go?” and hearing “that …

With the odd hours and the various shifts the kinds of foods we put into our body would kill most “normal” people. The ability to have Indestructible Digestion means no more Tums or Heartburn meds, …

As telecommunications officers our job titles are everything from councilor to nurse. We hear what the callers and officers are saying, but can you imagine if we could get an inside glimpse of what is …

Telecommunicators need the superpower “incredible patience” as they navigate a variety of high pressure situations with a bunch of different callers! Whether callers are escalated, stressed, or upset, telecommunicators need to maintain patience to progress …

Along with multitasking all of these skills we should also have the ability to maintain a professional environment be able to show peer cooperation work together as a team. We should also be able to …

When people call 911 it is usually on the worst day of their lives. They or a family member is hurt or worse. I wish as a telecommunicator that I could have the ability to …

The Dispatchers work together as one.  With the power to read each other’s minds, they work together to get the job done.  The power makes them strong.  

Telecommunicators already have the superpower of understanding callers when they are unable to speak clearly.  Whether it’s because of a speech impediment, mumbling, crying or thick accents, telecommunicators manage to understand some of the most …

What superpowers do public safety telecommunicators have? This is something I have actually been thinking a lot about lately. Not in the superhero sense per se but in the sense of what it is that …

In need of a break?  Overwhelmed with radio traffic?  Pressured to enter call text quickly?  Trying to do all of these at once?  ‘The Pause Button’ is the solution to your every problem! Let’s face it; …

I wish I could see every caller and their location through the telephone.  I wish I knew that every first responder would never be harmed or in danger at their scene.  I wish I had …

We cannot always dodge bullets, sometimes they hit you between the eyes. They may try and shoot us down, but we don’t fall – we get back up and come back stronger. Bullets big or …

Intangible is defined as “unable to be touched or grasped; not having physical presence”. A dispatcher is an agency’s most intangible asset as we are never seen nor physically present but we are always there …

We have the ability to take words we would like to say and quickly change them into words that should be said instead 😉

Having the ability to have telepathic mind powers would allow a dispatcher to know exactly what is going on the person calling.  They would be able to get the entire story instead of the parts …

Melbourne Police and Fire Dispatchers appear to be like any other citizen of Brevard County…. parent, sibling, dog owner and cat lover…  but once we step through the portals at 701 S Babcock, our Ninja …

I feel telecommunicators should have the compassion to be able to relate to any type of person whether they are scared, angry , or emotions just running high. I also thin empathy is very important …

We’ve created some social media badges for you to use throughout NPSTW. Download the badges below to post to your personal or ECC social pages to spread the superhero fun!

The richest man on earth, Elon Musk, once said that the news is a report of the worst things that happened on planet earth today. Everyone, these days, is constantly bombarded by *bad* news–optimism is …

“Instantaneous travel between two locations without crossing the intervening space.” Dispatchers basically have this power and use it on a daily basis. Whether it is a traffic stop or disturbance call, we use our knowledge …

As Telecommunicators, we possess the Activation superpower. This power allows us to activate various entities, agencies, and personnel to respond to calls for service. We can process information quickly and have the ability to sense …

Who is your superhero? Do telecommunicators come to mind? What is a telecommunicator? Why would they be superhero’s? . . . . . Let me tell you why. It takes only a person with special …

What superpowers do public safety telecommunicators have?  If it qualifies as a ‘superpower’ a dispatcher sure has it! Multitasking (check- no explanation needed) Active listening (check- we hear what is loud, sometimes even paralyzing noises, …

Often, we are seen as clerical data entry receptionists. No, no, and no. Dispatchers are resilient beyond measure in any situation. We are given minimal education, training, and experience, since it is absolutely impossible to …

T- Together, it really does take a village E- Every call, every person, every situation requires critical thinking L- Love for fellow mankind E- EMD, EFD, Q and CPR certified C- Courage to pick up …

In the dark confines of the police department there lies a group of unseen superheroes. When their powers combine, they are the force known as Communications. They have nerves of steel and the ability to …

When we receive a call all senses, but hearing is taken away. We take the information without seeing what’s wrong, without knowing where it is, and who we are talking to. We must use only …

Many of the telecommunicators I know come with the superpowers of acute listening, compassionate empathy, supersonic judgment, Superman and 911derwoman reactionary skills, and a forcefield built to deflect harsh criticisms, impatience, unkind words, hysteria, and …

Just like the Justice League, Avengers, X-men and Guardians of the Galaxy, Telecommunicators have multitudes of superpowers! We are each: The Marvels of Multi-tasking! The Captains of Calm! The Wonder Women of Wisdom! The Supermen …

All 911 operators / communicators are magicians, we can listen to someone (callers/officers) talk and talk about 1, 5, or 10 different things or sometimes nothing at all and turn it into a call for …

Have you ever stopped to think, What it’s like to be blind? Only seeing the world around you, Through the images in your mind. With sight, we have been blessed, Our world we plainly see; …