More Than Coworkers
I read a quote once that said, “Working together makes us co-workers, but spending so many hours together and sharing our good times and bad times with each other makes us friends, friends who stand …
BFF’s at Work & Beyond
Brian Lindquist & I have worked together for 15 years. We have provided support to one another throughout the years at work & as good friends outside of work as well. This is the 1st …
My amazing partner Wendy Doran
Wendy Doran, she’s not just my sidekick but also my superhero. When Wendy and I are working together you can tell it’s already going to be a smooth ride. Why, you ask? Wendy and myself …
Communications Officer Michaella King
When I was introduced to Open fox functions, Michealla provided me a resource showing a few command formats. I am very appreciative to have someone recognize and freely share information to help with my development. …
The Holder
Where would we be without the foundational strength of The Holder? Our main characters in dispatch receive an instant jolt and their dynamic forces return as a loaded carrier flies through the door. Hot or …
Eric Lamb
Eric is always on top of things and i can always go to him for questions that have a tough answer.
Superior Sidekick Sheavounda!
Sheavounda is a Lead Public Safety Dispatcher with over 20 years of Service to our agency. She was one of my all time favorite trainers and I was able to work under her for years. …
Julie, Jules, Julia, Juli….UHG! I’ll just call you Uhg.
Hey Uhg, You were in the class behind mine. All I knew about you is that you seemed to like working the CCSO radio, so we had one thing in common. Subconsciously, I think we …
Working through adversity….together
I work for the best team in the country. Hands down this is a group of people that stand united for the betterment of the department, regardless of any internal squabble or personal agendas. The …
Awesome Sidekicks to the Superheroes
Our Center’s Director and Assistant Director has every employee in our center back 200%. They are the best. They make sure we are taken care of at all times with the best resources to do our …
When the Going Gets Ruff…I Have The Trustiest Fur Sidekick
Sulley (large brown fluff on the left) and Noah (small yellow fluff on the right) are the two best sidekicks a gal in this profession could ask for. Sulley, codename The Bub, has been my …
SUPER SIDEKICKS of Alcorn County E911 Communications
I want to take this opportunity to share my 911 Family with you all. They are an amazing group of people. They make coming to work feel like it’s not a job.
Teamwork makes the DREAM Work!
Although I may be a little biased bc I work here, my Comm Center is at least top ten “Secret Lair” material. First and foremost, we have an amazing Director (our Professor X if you …
Midnight Shift Teamwork!
Early on the morning of 2/22/23, a call came in that none of us ever want to receive as a 9-1-1 family. An elderly male with dementia had been discovered missing from his home around …
Guardians of the Galaxy(AKA Northwest Burbs)
I have been dispatching for 15 years. The majority of my time (14 years) was spent with one agency. In 2020 I made the decision to leave my position with the department and help my …
The United Early Birds & Night Owls Dispatch Force
I would like to take the time to extend the most gratitude to our Dispatch team. Our team does a superb job of banding together by covering shifts when its needed, proactively help with new …
Spirit of the Calm
My super sidekick is Kristin! We got put on a team together where we found out we were soul sisters. We always make our shifts fun by dancing around, celebrating holidays, talking about our lives, …
Wonder Woman Supervisor
My supervisor is a superhero. Cyndi Holbert is my supervisor, who always has my back, shoots straight, and is a rock star. One time, she finished her shift as I was taking over, and she …
Rockstar Rob
My sidekick, Robin Olszewski, has always had my back and my team’s back. He is always willing to help out at any given time. Rob is a great employee and coworker that is dedicated both …
Always there to HELP
This is going to sound funny but I would like to nominate Amy McBryar. Amy is a very dedicated employee with over 20 years of experience. Amy is a Training C.T.O. training the next generation of 911 …
We are not just dispatch partners; we are family.
Let’s start at the beginning, my first day working at the center there were three trainees and two trainers. I immediately gravitated towards, Amy. I could tell this didn’t happen often because of her tough …
Work Husband/Wife
I have a really good friend that we went through the dispatch academy together seven years ago and have been friends ever since. Jamarcus is one the most kind, funny, energetic, knowledgeable coworkers I have …
The Dynamic Duo
I have worked in the Communications division for 25+ years. I can say there are many that I work with that have my back during the good and bad times that we face on a …
My sidekick, Wonder Girl
I’m the Dispatch Supervisor for my agency. My agency isn’t huge, but this particular person always has my back and there to listen to my problems. As many may know, leadership isn’t easy and isn’t …
Odyssey
Odyssey was given to us by a rescue shortly after losing our previous emotional support dog unexpectedly in January 2023. Since Oddie got here, he’s healed our broken hearts. Joy fills the room the second …
A to Z
Nearly 25 years ago, I walked into Phoenix Police Communications to begin my classroom training to be a 911 operator. There were initially 2 other people in my tiny class, but 1 of those dropped …
In Memory of Stryker
Stryker was adopted from our county animal controls division in August 2022 and became our departments emotional support dog. He quickly turned the moral in our center upside down. He brought joy, smiles and laughs …
The Calm Voices
I have been the director for Nelson County E-911 Dispatch for just over two years. When I first was given the opportunity to be their Director, I knew going in to a new environment would …
We all need a little sunshine and positivity in our lives…
My sidekick happens to be a fellow supervisor and my best friend at work and outside of work. Jennifer Sycks is always there for me when I need her 24/7 365, rain or shine. She’s …
Bowl of Noodles
My side kick is my puppy, Tortellini. We recently acquired him on November of 2022 and have been training him to be an Emotional Support Animal. Although I am currently on the admin side of …
Best Friend
Our communication center only consists of 7 full time employees and 1 sworn supervisor. Fully staffed for us is 8 employees and we have been fighting for about 2 years to be fully staffed. Most …
Small but Mighty
So right now, we are currently holding 5 strong with our newest being only 3 months in. 2022 was a rough year for us as I’m sure it was for many. We had a large …
The Unbreakable
We have the best super team!! In the last couple years we have been hit with everything possible. First we was hit with tornado and everyone worked so many countless hours working as a team. …
Super (Football) Teams!
This is a small representation of our whole team, but as you can see, we have many different team jerseys in these pictures! Regardless of football team allegiance, GJRCC is a SUPER TEAM when it …
NPSTW Forsyth County Emergency Services
Every April we are ecstatic to begin the second week of the month. For the majority of our agencies’ history, the event was not celebrated, however, for the past five years, we have celebrated NPSTW …
Never lose empathy
Telecommunicators have one of the toughest jobs in public safety. They show up day and night, taking the difficult calls. They are the unseen heroes. If telecommunicators could have one superpower, it should be the …
Saudi Aramco 911 Celebration
Behind the scenes and around the clock, 911 dispatchers are delivering safe environments and security across our critical facilities and communities. Their diligence and sense of duty mark the signature of their everyday work.
Using Team Work to Overcome Challenges
The Telecommunicators at Forsyth County Emergency Services answer approximately 115,000 911 calls, and 264,000 non-emergency calls a year (2021). That is around 315 911 calls a day and around 723 non-emergency calls a day. Just …
LISTEN TO EMPATHIZE
As a dispatcher, I believe that public safety telecommunicators have two superpowers: listening and empathy. Empathy is a critical human skill that a lot of people lack. Not only does it allow us to create …
Reflections From a Dispatcher’s Child
14-year-old Michael Salazar from Arvada Colorado wrote this reflection of a 9-1-1 dispatcher. He is the child of 25-year dispatcher Karen Salazar.
Best Wishes for NPSTW From The Monitoring Association
On behalf of the Board of Directors, membership community, and staff of The Monitoring Association (TMA), it is with great joy that we extend our best wishes to APCO International, its leadership, and its members as you join together in celebration of National Public Safety Telecommunicators Week.
Fun with Appreciation
We celebrate NPSTW by having lots of fun. The Administration staff brings us awesome gifts and treats us everyday with lunch and even a cookout on the weekend, whether it be a barbeque or a …
The Power to listen “between the lines”
Much of what we do is skill, knowledge and experience, but a great portion is also intuition. Often our calls are not ‘black & white’ and it takes the use of our ‘Spidey Senses’ to …
Communication Superheroes Unite
When you have the unexpected come up, which is frequently, the best superpower is teamwork. At Classic Air Medical’s Comm Center, our team relies on each other’s strengths to get the job done and the …
Resilient Dedicated Hard Workers to the Extreme
To be honest with our current staffing shortage I wish my superpower was the ability to clone my current telecommunicators. They are some of the most resilient, dedicated, compassionate, hard working individuals and they are …
The Power of Incantation
Ten of my 25 years in the field of 9-1-1 have been in senior management which means I spent 15 years as a frontline hero behind the headset. Make no mistake, I AM still a …
Psychic Abilities
We at WestCOMM believe that our dispatchers are psychic. Dispatchers often have the ability to predict future events as we constantly need to be thinking multiple steps ahead. We predict influxes of wire and tree …
Dispatchers Unite !!!!
I think anyone who has ever dispatched would agree that having crazy super powers like being able to see the future, mind reading or even being able to be in two places at …
Dispatcher : The unseen Artist
Here in the dispatch center, countless days and hours are spent asking questions. Some would argue that it is our most frequent task. WHO,WHAT,WHERE,WHEN,WHY? Question after question… It’s a never ending stream of new and …
Fearless Warriors
I have the pleasure of working with some awesome and fearless dispathers. My job is to make sure that they are paid accurately and correctly. My superpower would be able to pay them the millions …
The Invisible Hand: Calm in the Storm
Nobody wishes to ever experience the traumatic experiences that are involved in a life-altering emergency. Never has there been someone to wake up, and hope to suffer through an emergency situation. Nevertheless, the world we …
The Voice On the Line
It takes a special strength and resilience to do what our emergency dispatchers do. Every day I see our operators take control of serious, sometimes life-threatening situations using just a telephone and a radio. They …
Our Superheroes work with what we have….
Our dispatchers have the superpower of being the informational hub and nucleus of our city. They are the calm in chaos, the trusted lifeline between our citizens and field personnel; they are efficient, brilliant and …
Amazingly Arid (aka: Super Dry)
Amazingly Arid is an essential Dispatcher super-power. It is used in a variety of ways: Bladder control is paramount when leaping tall buildings in a single bound…while working through a major incident without a potty …
Empathy: The Highest Form of Knowledge
“The highest form of knowledge is empathy, for it requires us to suspend our egos and live in another’s world.” -Plato Emergency telecommunicators handle calls for service ranging from barking dogs and noise complaints to …
The Ability to Ease People’s Minds
I think this is a superpower we already have; to help calm someone down when they’re having a stressful moment.
Actions Faster Than Words
So often, as Telecommunicators, we find that we’ve already completed half of our tasks before we’ve even been able to explain to the callers that help is on the way. We’ve entered our information into …
Focused Determination Even in the Face of Uncertainty and Chaos
What superpowers do public safety telecommunicators have? I can tell you Telecommunicators possess many hidden superpowers which include maintaining calm in the face of chaos, being able to multi-task while under great pressure of an …
ESP – Mind reading
Dispatchers are expected to anticipate every need of their officers (read their mind) . Just get someone here! (know where “here” is) As a supervisor, know exactly what call (out of 30 on your screen) …
Location Identification
Wouldn’t it be nice to be able to know where people are without asking them? I’d say read their minds but not sure we’d want that power. To just automatically know as soon as you …
Megabrain
Every telecommuncator must have a megabrain. We have to be able to be quick-thinking, see into the future to anticipate the questions our first responders might have and be ready for anything to happen at …
