Denver 911
Throughout the past year, Denver 911 faced extraordinary challenges and circumstances with compassion, kindness and grace.
Knox County 911- Ohio
Whenever some kind of tragedy occurs in our county, our dispatch center tends to work together in the chaos that comes with it.
Northern911
Northern911 offers Voice over Internet Protocol (V911) emergency call taking to carriers across North America.
ATL C4
On November 28, 2016 I became the person on the other end of a 911 call.
Bayside Communications Center
We have an amazing staff of dedicated 911 professionals who consistently go above and beyond.
City of Roanoke, Virginia, E-911 Center
Roanoke is the “Star City” of Virginia and its E-911 center happens to be full of stars.
Henry Co. 911
We work in a small tight knit community serving folks we know on a first name bases. From August 2017 to March 2018 we suffered great loss.
Newtown Emergency Communications Center
Personally I wish that we could buy lunch for ALL the communication centers around the country as we are each distinct and special in our own way
University of Nevada, Las Vegas Police Dispatch
We loved pitching in at APCO 2018 and working together to make such a successful event.
Alachua County Combined Communications Center
Our staff continues to shine and support each other, the community and other agencies; standing up to any challenge presented to us.
Staunton Police Department Dispatch Center
I have been with the Staunton City Police Department a little over a year and have seen what our telecommunications center does on a daily basis.
City of Atlanta E911 Communications Center
The City of Atlanta E911 Communications Center is deserving of lunch because we ARE the true Super Bowl CHAMPIONS!
St Joseph County 911
We are a fairly newly consolidated center, and our dispatchers have suffered a ton of changes over the last few years.
Consolidated Dispatch Agency
As the liaison for the Tallahassee Fire Department to the CDA, I wanted to take a moment to tell you about our “First” First Responders.
Marion County Public Safety
I have seen this team deal with an impending hurricane, a school shooting and responding to the call for help from a neighbor county after Hurricane Michael.
Shawnee Communications Center
This past year, the Shawnee telecommunicators faced continuous change, a nation-wide staffing shortage, as well as, the evolution of the 9-1-1 industry.
Littleton Police Communications
In addition to being the most fun, comedic, and entertaining group you will ever meet, we also have a chief-approved, live-in unicorn.
Huntington County Public Safety Dispatch
It sounds cliche but we truly are a family that will do anything for each other.
Morgan County Public Safety Dispatch
In 2018, the whole center stepped up and took massive amounts of training, in addition to their daily dispatching duties.
Bell County Comm Center
I wanted to share a story that shows the team’s dedication to our jobs as well as a proven testament to what we are capable of.
Hancock County 911 (Indiana)
While our dispatch family knows how to have fun no matter what we are doing, our jobs are serious and we get the job done when called upon.
Kalamazoo County Consolidated Dispatch Authority
In the short time since our Consolidated Dispatch Center went live in October 2018, our Telecommunicators have done a spectacular job.
Miami Regional Communications Center
“I am surrounded by 1000 people, Miami!” yelled the frantic Trooper during a recent demonstration in our city.
NTIA Celebrates the Nation’s Public Safety Telecommunicators
David J. Redl, Assistant Secretary for Communications and Information and NTIA Administrator, published this piece marking National Public Safety Telecommunicators Week and recognizing the men and women who work behind the scenes. https://www.ntia.doc.gov/blog/2018/celebrating-nation-s-public-safety-telecommunicators
NPSTW in Virginia
Good evening, Virginia. On this first day of National Public Safety Telecommunicators Week, I want you to know how grateful I am and the Board is for the work you do, the way you do it, …
Dispatchers Are Detectives Too
During your assigned shift you dispatched officers to the B2 Enterprises Gun Store to investigate the theft of a firearm that just occurred. An unknown person had stolen a shotgun from a countertop in the gun store.
I Know My True North
I know my true North. We all have our own. The moral compass inside where our integrity pulls the needle to your true North. I have been a Dispatcher (no, I am not offended to …
How we celebrate NPSTW @ UKPD
This year we chose to honor our Telecommunicators by having a giant banner that says “We Appreciate You” and we had everyone in the department write a note expressing their thanks. There were also baked …
Dedication and Recognition Countywide.
Putnam County WV 911 Telecommunicators were recognized for their hard work and dedication. The County Commission and the City of Hurricane signed Proclamations acknowledging National Public Safety Telecommunicators Week in Putnam County, WV.
Kern County NPSTW 2016
This year at our center, located in Bakersfield California, we are having a blast ! Each shift has participated in a dress up contest including support your sports and Patriotic day. At the end of …
911 What Is Your Emergency?
Please click the link and watch Shreveport Fire Department Communications Division in action. Black Helmet Films, producer of the “Another 24” mini-series about the life of firefighters, has put together a new video to showcase …
Dispatch Appreciation Week 2016
This year we gave our staff years of service pins for 5 or more years of service. We put 4 bags with gift certificates attached to the bags, and each dispatcher put a ticket in …
A Week of Appreciation and Food
Generally it is a week of appreciation and FOOD! Our Fire and EMS agencies along with our administrative staff provide a lunch or dinner for each shift every day of the week. Command Staff from …
City of Burlington Proclamation April 10 – 16 as PST Week
Fire Public Safety Telecommunications staff were invited to the April 11th City of Burlington Council Meeting where the Mayor read a proclamation to Council and attendees (also webcast) proclaiming Apr. 10 – 16 as Public …
A Special Week
This has been a special week for staff – on Monday the Fire Marshal’s office dropped off 3 foot sandwiches for each shift (with chips and drink) – on Wednesday the Police Chief had an …
No Uniforms All Week
We are fortunate enough to work for a Department that is allowing us, ALL WEEK, with no uniform. Each day is a designated theme and today for us is sports day! As you can see, …
Franklin County PA NPSTW
Attached you will find a picture of a few of the dispatch staff from Franklin County, PA Department of Emergency Services. On the left is Megan Ruby, dispatch liaison from our regional EMS governing body, …
Reason Enough to Feel Like A Hero
I began my career in law enforcement in 1986 at age 19 as a dispatcher. I spent many years on the night shift and the evening shift and finally the day shift behind the radio …
The Promise
I have been a dispatcher with the Birmingham Police Department for more than 17 years. I began my career on the 3-11 shift and what an exciting ride it was. I received a call about …
My Memories of 9/11/01
As part of Arlington Public Library’s commemoration of the fifth anniversary of 9/11, we conducted a series of interviews with first responders and others to share their stories and memories of that time. Jennifer Meyers …
Why I Love What I Do
I originally applied to be a Communications Officer because I wanted a foot in the door to the Public-Safety community. Little did I know, it would be a career I fell in love with. The …
Why I Am a Dispatcher
I have always wanted to be involved in law enforcement ever since I was a young child. I started my career in dispatching July 25, 2005 when I was hired part time at Edinburgh Police …
Save the Ice Cream
At the time, I was working at White Settlement Pd. The electricity was out for part of the city due to a big storm passing through. An elderly lady called wanting to know when the …
Game Ideas for NPSTW
In the past we had played a few fun games that everyone seemed to enjoy. We have had a jar of different kind of M&M’s with money hidden in a Ziploc bag inside. Whomever came …
Remembering Why …
It seems that every day at work is the same old same old. I used to believe I was making a difference. Now lately it’s just been doing my job. It’s what I’m supposed to …
Because We Have the Answers
It was April 27th in the year 2000. I applied for a job where my only personal knowledge consisted of what happened on television. My trainer was a seasoned veteran who would soon retire. She …
