Dispatch Space
Luz has been working MF Dispatch for 21 years, Deb for 17. Over the years there has been a lot of turnover, and now they are just trying to get through the days until they …
Call-Taken
“We don’t know who you are. We don’t know what you need, yet. But we have a very particular set of skills. Skills we have acquired over a collection of very long careers with very …
RUSH HOUR 2
Synopsis: When the Caller takers and dispatchers at the Prince Albert PSAP all wanted to do was finish off their 12hr day shift without a hitch – being it is the May long weekend – …
Quiet, Dead & Slow
It was one of those nights, the kind where exhaustion threatens to overwhelm even the most vigilant minds. Toiling away in the dimly lit 911 center, the dispatchers struggle to stay alert. Their partners, lost …
A Not Quiet Place
If you say it, they will hate you. In Eastern Washington, a group of Emergency Telecommunicators are disturbed when a probationary employee comes on shift saying, “Hey it’s quiet in here tonight.” He doesn’t believe …
The Breakfast Club
I think we are like the breakfast club, because we work with different departments and different teams, and like in the breakfast club we all have to work together in different ways in order to …
