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Echoes of the Siren: Dispatch

In the heart of a bustling city lies the nerve center of emergency response: the 911 communications center. Here, a diverse team of dedicated operators, dispatchers, and supervisors work tirelessly around the clock to answer …

Big Trouble in Little Charlottesville

Ole Jim “Hurtin” Burton pulls his dust-covered Peterbilt into the Downtown Metered Lot deep in the late-September night. He’s been hauling a load all the way from Oxnard and all he has left is a …

“Mission: Possible”

Picture this: The scene is set, the lights are dimmed down low in the Emergency Communications Center. Along with a faint hum of the computers, always powered, always doing their job, comes a distinct murmur …

What’s Your ECC’s Movie?

Sometimes, all you know about a movie ahead of time are the names and plot summaries of the films and maybe the actors. You might not know what is to come until you go into …

A Message From APCO’s President

The second full week of April is set aside as a time to express our thanks and appreciation for public safety telecommunicators around the country. For those of us called to public service, being acknowledged …

TCSO Dispatchers

We are one of the largest counties in the state and field thousands and thousands of calls for service per year. Our dispatchers are constantly on top of where their troops are and their well …

Who’s Your Sidekick or Super Team?

Most superheroes don’t have to go it alone. Some have a sidekick. Batman and Robin. The Lone Ranger and Tonto. Snoopy and Woodstock. Or maybe they are part of a super team like the Fantastic …

The Calm Voice in the Dark

On Wednesday, April 13, 2022, Western Region 911 Emergency Center celebrated the National Public Safety Telecommunicator Week (NPSTW), which is held annually during the second week of April, to honor the emergency center’s staff for …

Wonder Woman

Supervisor Tina Johnson is not only amazing and wonderful person. Tina is literally Wonder Woman   Even though Tina is assigned as night shift dog-watch supervisor, with all her experience, she wears many hats in this …

Active Bees

Here at Adams County E911 Dispatch Center we take our job to the max. We go over and beyond with each call to ensure we are getting all the help that the callers need. We …

A Message from APCO’s President

You are a hero behind the headset. Regardless of your tenure in this industry, you’ve made a difference in someone’s life. Every time you look in the mirror, please reflect and remember that. Annually, during …

Telecommunicators, Activate Superpowers

Last year for National Public Safety Telecommunicators Week, we asked you to name your superheroes. Since we agreed you are ALL superheroes, we want to know this year what makes you that way – we’re …

How Are You Celebrating?

It’s that time of year again! Use the form below or add a comment to tell us how you celebrate NPSTW.

A Message from APCO’s President

Each year, we take some time to say thank you to our true first, first responders with National Public Safety Telecommunicators Week.  This week is all about YOU!   Emergency Communications Centers (ECC’s) around the world …

Our Team Means The World to Us!

This year we are using a global theme to express our appreciation for the amazing work the team at Yolo 911 does! We plan for themed days with foods, contests, prizes and activities.

A Message From APCO’s President

As we begin this week of April 12-18, designated as a time to celebrate our national public safety telecommunicators, on behalf of the Executive Committee, I want to say THANK YOU for the job you …

NPSTW 2020 Contest Paused;
Support & Recognition Continue

In light of the gravity of the COVID-19 virus situation and the additional work and stress that will fall on our members and others in the public safety community, we are pausing our NPSTW contest. When we re-open it in the future, all stories already posted in the 2020 contest, as well as their “likes” will be maintained.

NTW 2019

  We had a week-long celebration of NTW, each day had a different theme. The Division raffled at 65″ television to raise funds for the week’s events. Patrol provided food. The NTW Committee created 2019 …

A Message from APCO’s President

The week of April 14-20, 2019 is a week to celebrate YOU and all that you accomplish each and every day. It is a great time to honor and praise the amazing “service above self” …

National Telecommunicators Week-Through the Decades!

We are celebrating National Telecommunicators Week as “Through the Decades”! This week we will go through the 1940’s-2000’s with games and activities that are era themed. Each day they can dress up as the era …

YOLO 9-1-1 Super Heroes

This year we are celebrating our heroes with a super hero theme. We have a week planned of lots of games, activities and food, of course!

Getting Better Every Year at Celebrating

  Our communication center has gotten better every year at celebrating this week! Themed days, from Viva La 911, to Luaus! Our supervisors allows us to do no-uniforms all week with jeans! And even some …

OPCD Goes ALL OUT for #NPSTW

OPCD celebrates NPSTW just like New Orleans celebrates Mardi Gras!! Party, party, party! We have themed days like Nerd Day. We also have BBQ’s out back and we are given gifts from our Supervisors and …

The BEST TC WEEK EVER!!!!

Myself and co-supervisor Maura Maschinski have created a list of quizzes and contest that started on February 3rd. Contest includes perfect attendance through March 30th. 100% on QA’s through March 30th, dispatch quizzes, reciting the …

Montgomery County Celebrations

We had a fun filled week! We played Telecommunicator Bingo, Jelly Bean count and ” How well do you know your co-worker? “during the week. The games seemed to be a big hit and we …

West Chester, Ohio, Thanks 911 Emergency Dispatchers

West Chester is singing the praises of its unsung heroes this week during National Public Safety Telecomunnicators Week (NPSTW). NPSTW is celebrated every second week of April as a way to say “thank you” to …

Dedication Video

This year we celebrated with an all new dedication video. The video was full of “thank you’s” and gratitude from fellow airport employees. Dispatchers enjoyed ice cream sundaes from Cold Stone Creamery as they watched …

NTW 2018

We had a theme week for our center which included: Crazy Hat/Hair Day, Decade Day, Hippie Day, Beach Day, Cowboy/Farmer Day, Patriotic Day and more! We have had treats delivered every day our dispatchers and …

Glendale Arizona Telecomm Theme Week

We have put a lot of work into the week and have made it very successful. This week has been a theme week with dressing up each day from GREASE, Mardi Gras, Western Day, Marvel, …

I Celebrate You!

​Dear Fellow Dispatchers, Operators, Telecom­municators, You deserve to be celebrated for the services you provide to your community and the field personnel of the agencies that you dispatch. I celebrate YOU! You deserve to be …

NPSTW Trail Mix

This year we did a make your own trail mix bar! We bought trail mix favorites by the pound at a local store and supplied Tupperware to everyone for storing.  It was a great alternative to …