In the weeks leading up and beginning this week, many local and national newspapers have published stories about NPSTW. Some have recognized individuals, some have focused on events, and a good number have highlighted the demanding and generally …
I started my career in 1978, working for the Casper, WY, Police Department. I hadn’t been there long when I took a phone call from a frantic mother saying that her 6 year old son …
Many years ago I started this journey, a journey to become an underappreciated seldom seen very important part of emergency services. I had only called 9-1-1 once in my life, that was the day three …
I grew up in a small town (Ionia) near here. I watched Emergency on TV when I was young, but never thought I would be sitting here answering the phones at a Sheriff’s Office. This …
This past year has shown a light on public safety telecommunicators. In September, APCO initiated a campaign to ensure that the federal government accords telecommunicators the recognition and respect they deserve by being reclassified as …
I started my career with the Jacksonville Sheriff’s Office in 1993 as an emergency communications officer. I worked my way through call taking, dispatch, investigative, NCIC, and I finished as a dispatch supervisor in 1998 …
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