The Unseen

In this county, dispatch is viewed as a mysterious oracle. All knowing, but only ever heard and never seen. It has been said, anyone who visits The Unseen never come back. People say it’s because …

Ideas for NPSTW Theme Days

In February, APCO’s Member & Chapter Services Committee (MCSC) surveyed chapters about how they celebrate National Public Safety Telecommunicator Week. The survey included questions about financing NPSTW, theme days, gifts, public recognition and more. 29 …

The Backup Center

They were promised a shiny new building to call home. They never realized what they would have to go through to get it .… It’s late February, all staff has been moved to a remote …

Dispatch Mavericks: Code Red Skies

Plot Summary: “Dispatch Mavericks: Code Red Skies” takes us into the adrenaline-fueled world of the Westerville 9-1-1 dispatch center, where the dispatchers are the Top Guns of emergency response. Inspired by the iconic film “Top …

The Lego 911 Movie

Ordinary LEGO Dispatchers who always follow the rules, are mistakenly – or is it correctly???- identified as special — extraordinary beings and the keys to saving the world. They find themselves drafted into a fellowship …

Graveyard Shift

Sleepy little towns never imagine that they could be the site at which the end of the world begins. So when the undead begin their hostile takeover by first infecting the Georgetown Police Department, the …

The Best Little Dispatch In Mississippi

Disclaimer: All of the names and places have been changed to protect the innocent. I mean, who cares? It’s just a romantic musical, right? Big John Johnson, the Sheriff of Josh County, Mississippi, has been …

Dispatch Space

Luz has been working MF Dispatch for 21 years, Deb for 17. Over the years there has been a lot of turnover, and now they are just trying to get through the days until they …

Call-Taken

“We don’t know who you are. We don’t know what you need, yet. But we have a very particular set of skills. Skills we have acquired over a collection of very long careers with very …

RUSH HOUR 2

Synopsis:  When the Caller takers and dispatchers at the Prince Albert PSAP all wanted to do was finish off their 12hr day shift without a hitch – being it is the May long weekend – …

Quiet, Dead & Slow

It was one of those nights, the kind where exhaustion threatens to overwhelm even the most vigilant minds. Toiling away in the dimly lit 911 center, the dispatchers struggle to stay alert. Their partners, lost …

A Not Quiet Place

If you say it, they will hate you. In Eastern Washington, a group of Emergency Telecommunicators are disturbed when a probationary employee comes on shift saying, “Hey it’s quiet in here tonight.”  He doesn’t believe …

The Breakfast Club

I think we are like the breakfast club, because we work with different departments and different teams, and like in the breakfast club we all have to work together in different ways in order to …

Emergencybusters

In the heart of Houlton, Maine, lies the Houlton Regional Communication Center, a 9-1-1 dispatch hub known for its quirky team of dispatchers. This tight-knit group of misfits may not wear proton packs, but they …

Westcom’s Christmas Vacation

It’s Christmas time and Westcom is preparing for the easiest season yet! However, things never run smoothly for Westcom and its telecommunicators. Westcom’s good luck quickly runs out as they are hounded with difficult callers …

“Dude, Where’s My Call?”

Synopsis: In the quirky realm of Bossier Parish, a law enforcement dispatch center faces an absurd and chaotic challenge – constant calls from alarm monitoring centers and relentless prank callers. Welcome to the darkly humorous …

Dial Tone Diaries

In the bustling metropolis of Red Deer, the emergency personnel is on the frontline, battling against the chaos and unpredictability of the city’s emergencies. At the heart of this controlled chaos is the Red Deer …

Guardians of the Dispatch

Picture this – right in the heart of our bustling city, a remarkable group of dispatchers transforms into the “Dispatch Heroes.” Led by the quick-witted and sharp Lead Dispatcher Emma, these communication champs are on …

Fear and Loathing at the APCO Conference

An oddball dispatcher and their associate attend the APCO conference in Las Vegas at the Circus Circus. Fighting a cold, the dispatcher takes an excessive amount of cough medicine to try and attend the conference. …

Echoes of the Siren: Dispatch

In the heart of a bustling city lies the nerve center of emergency response: the 911 communications center. Here, a diverse team of dedicated operators, dispatchers, and supervisors work tirelessly around the clock to answer …

Big Trouble in Little Charlottesville

Ole Jim “Hurtin” Burton pulls his dust-covered Peterbilt into the Downtown Metered Lot deep in the late-September night. He’s been hauling a load all the way from Oxnard and all he has left is a …

“Mission: Possible”

Picture this: The scene is set, the lights are dimmed down low in the Emergency Communications Center. Along with a faint hum of the computers, always powered, always doing their job, comes a distinct murmur …

What’s Your ECC’s Movie?

Sometimes, all you know about a movie ahead of time are the names and plot summaries of the films and maybe the actors. You might not know what is to come until you go into …